Welcome to a Shiseido Website

In order to enter your registration as a Shiseido Guest and to obtain access to certain Guest Privileges (summarized on the Guest Privileges | Sign In Page), we will be collecting personally identifiable information provided by you. We wish to inform our users how that information is collected, stored, and used by us, while respecting Internet user privacy concerns.

When you register or when, not having registered, you try to access a feature considered a Guest Privilege, Shiseido asks you to complete a simple form which requests only the information we need to enter your membership, give you updates about the status of your membership, and answer any questions you may have about your membership. You will be asked for you name, daytime telephone number, email address, postal code and to indicate your willingness to receive future correspondence by opting in. You may also elect to supply your mailing address and a secondary phone number. This site is for the use of U.S. residents; Common Market residents who use the site authorize the export of this personal information to the USA and its storage and use as specified in this policy if and when they provide such information to us.

Shiseido uses this personally identifiable information to enter your membership, issue your password, and to communicate to you about these matters. We may also use this information to contact you with our product announcements that may be of interest to you, if you consent to this. All information is stored on our server using state-of-the-art industry standard security measures. Shiseido does not disclose your personally identifiable information to unaffiliated third parties nor does it sell, trade, or rent such information; only Shiseido worldwide, its affiliates and business successors, its technical consultants and other third parties who make our site available and who deal with you in delivering your samples, products, gifts, and prizes have access to information on our server, and Shiseido requires them to agree that they are covered by this policy.

In addition, Shiseido may also collect and store aggregate or anonymous information about your visit to the site and what you viewed. We use this traffic pattern information to improve our site and to make your viewing experience more user-friendly. We may use cookies to facilitate our collection of non-personally identifiable information; you have the ability to reject and/or flush cookies from your browser with most current systems if you object to the use of cookies. This will not prevent you from using our site.

You may always update and correct any personally identifiable information collected by us by accessing your personal profile, and we urge you to do so if you notice errors or change your address. Simply input the new information. It is currently not feasible to permit you direct access to your stored information on our server due to technological limitations and our concerns about the privacy of others whose information is also stored there. You may ask to have your membership canceled and have all information deleted.

If, at any time, you want Shiseido to delete personally identifiable information collected by us and to cease further contract with you, please send us a request marked "Privacy Urgent" at:
Shiseido Cosmetics America
900 Third Avenue
New York, New York 10022, USA
Tel. 212-805-2300
Fax 212-751-6665

All our email communications to you also contain instructions about how to opt out of receiving such communications in the future.

In the future, this site may offer e-commerce services. At that time, the information collected from you and how it is used may change. This Privacy Policy will reflect such changes at that time.

Shiseido's headquarters and its principal server are located in the USA in New York City. This policy and all legal obligations of Shiseido are subject to the laws of New York and the USA, regardless of the location of any user. Any claims or complaints must be filed in the USA in the City and State of New York. This site is published in English and is intended for residents of the USA. The site and its contents are intended for persons over the age of 13 and children under 13 are instructed not to register or provide any personally identifiable information.

By using this site you consent to the collection, storage and use of any personally identifiable information you voluntarily provide to Shiseido. If we change our privacy policy, we will post the changes on this site at this location. Any changes will only apply to information collected after the change is posted.